Integrate Rescue, increase capability.

Streamline support

Escalate from chat to Rescue remote support sessions from within BoldChat without requiring a PIN code and make your support processes more efficient.

Deliver consistent user experience

Prompt users to allow remote control through the existing chat window, reducing user effort.

Sync chat details

When escalating to a Rescue session from within BoldChat, the chat dialog is synchronized between both BoldChat and Rescue allowing you to more easily access and review session details after the session has ended.

Authenticate with Rescue from within BoldChat

Store your Rescue credentials within BoldChat allowing you to seamlessly escalate to a remote support session in fewer steps.

Resources

• Learn more about integrating with BoldChat.